Shipping Policy
Shipping Policy
Shipping Policy
Thank you for shopping with KUMBLI. Please review our shipping policy before placing an order.
Order Processing
- Orders are processed within 1–3 business days
- Orders are not shipped or delivered on weekends or public holidays
- During high-demand periods, processing times may be slightly extended
Shipping Times
We work with trusted global suppliers, which means shipping times may vary.
Estimated delivery time: 7–20 business days
Delivery times depend on:
- Destination country
- Customs clearance
- Shipping carrier
- Seasonal demand
Please note that delivery times are estimates, not guarantees.
Shipping Costs
- Shipping costs (if applicable) are calculated at checkout
- Any customs duties, taxes, or import fees are the responsibility of the customer, where applicable
Tracking Information
- Tracking numbers will be provided once available
- Tracking updates may take several days to appear after shipment
- In some cases, partial or delayed tracking updates may occur
Delays
We are not responsible for shipping delays caused by:
- Customs clearance
- Shipping carriers
- Weather conditions
- International transportation issues
- Circumstances beyond our control
Incorrect Address
Please ensure all shipping details are correct at checkout.
- We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer
- Orders shipped to incorrect addresses are not eligible for refunds or replacements
Lost or Missing Packages
If your order has not arrived within the estimated delivery time, please contact us at:
📧 Email: info@kumbli.com
We will review the case and assist where possible, but we cannot guarantee replacements or refunds for packages delayed or lost in transit.
Contact
For shipping-related questions, please contact us at:
📧 Email: info@kumbli.com
⏱ Response time: 24–48 business hours